Terms of Service

1. Acceptance

By using klozira.com you agree to these Terms. If you do not agree, do not use the site.

2. Provider Identification

Provider: klozira.com, PE. Registered address: 12 Shevchenka Blvd, Kyiv, 01001, Ukraine. EDRPOU: 82986952. Email: contact@klozira.com. Phone: +380 734 509 9284. Legal representative: Elena Anderson, Managing Director.

Compliance: Law of Ukraine No. 675-VIII 'On Electronic Commerce' dated 03.09.2015.

3. Services, Prices, Terms

We describe services, prices, and terms on the site. Prices are in UAH unless stated. We may change them; changes apply after publication.

Consumer rights: Law of Ukraine No. 1023-XII 'On Consumer Protection' dated 12.05.1991.

4. User Responsibilities

You must provide accurate data, not misuse the site, and comply with law. You are responsible for your account.

5. Intellectual Property

All content, trademarks, and code are owned by us or licensors. You may not copy, modify, or distribute without permission.

6. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages. Nothing limits mandatory consumer rights.

7. Complaints Procedure

Send complaints to contact@klozira.com or +380 734 509 9284. We respond within 30 days. You may appeal to the State Service of Ukraine for Food Safety and Consumer Protection under Law of Ukraine No. 1023-XII 'On Consumer Protection' dated 12.05.1991, Article 22.

8. Personal Data

We process personal data per Law of Ukraine No. 3990-IX 'On Personal Data Protection' dated 03.06.2026 and our Privacy Policy. You have rights of access, rectification, erasure, and objection.

9. Advertising

Ads must be accurate and not misleading per Law of Ukraine No. 270/96-VR 'On Advertising' dated 03.07.1996.

10. Governing Law and Changes

These Terms are governed by Ukrainian law. We may update them; the new version takes effect when posted.

11. Contact